SMS and NEOM Organics
Or how to win loyal customers
Problems
The last marketing campaign launched (the NEOM Happiness Programme) required constant feedback from its participants.
The goal
Improve communication with customers.
Solution
Use SMS messages.
Result
92% of clients wrote about positive changes after the Happiness Programme. Only very few clients have unsubscribed. Company representatives explain the success of the SMS campaign by the fact that the messages were not aggressive or intrusive. First of all, they thought about people.
92%
of positive feedback