Tone of Voice
Tone of Voice is a unique communication style that a brand uses to communicate with the target audience. It includes the choice of words, phrases, expressions, and overall tone and mood that reflect the brand’s personality and values. It can be friendly and informal, professional and authoritative, playful and creative, or anything else that matches the brand image and style.
It is important that the brand’s voice and tone are consistent and aligned with its values, goals and target audience. They help build rapport and trust with consumers, create recognition and make the brand more appealing.